The 3PL(third-party logistics) is often also used interchangeably with order fulfillment. A third-party warehouse provides a full range of eCommerce fulfillment services.
This can include warehousing, order processing, and shipping and receiving. Many 3PL warehouses provide other services. These can include customer support, returns processing, and customization. You can find the best 3pl warehouse in Toronto via shiphype.com/3pl/.
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Always maintain good communication
Any good business-to-business relationship needs effective communication at all levels. The less communication there is between a 3PL and the client, the more likely it is that mistakes will occur.
A top-tier 3PL will have mastered the supply chain, but there are always going to be unforeseen problems that arise. Setting up a dedicated point of contact within your company means that any issues can be dealt with quickly and efficiently.
Listen to each other
No one understands your business better than you. Equally, no one understands logistics and the supply chain better than your 3PL, so if they offer advice on how to improve fulfillment, then keep an open mind.
A good relationship with your 3PL is something you should strive for from the beginning. A good understanding of how the other works can boost customer opinion and overall profits, as well as dealing with any minor or major problems that occur.